Business Travel Management

Amex GBT bundles its industry-leading travel management products and services into solutions, so they are tailored to your specific business needs.

Travel Management Solutions
Global Business Consulting

Resource Library

Explore our library packed with insights on business travel trends, meetings and events, and more.

Resource Library

About Us

American Express Global Business Travel (GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, and meetings & events for companies of all sizes

About Amex GBT

TRAVELER CARE

Make a difference in the day of a traveler

Our Traveler Care teams share a common drive – to create exceptional experiences for our clients’ travelers whether they need help with an overnight stay or a canceled flight. Roles vary from consulting to leadership to support, so you can choose the career move that’s right for you.

Why Traveler Care at Amex GBT?

Travel consultant in office
Colleagues working on laptop

Travel consultant

Do you have experience booking travel for others? Consider the role of travel consultant. They know the ins and outs of booking everything from flights and hotels to cars and trains. Travel consultants have worked in the global distribution system (GDS) before. They display good verbal and written communication skills and a passion for customer service.

Travel consultant smiling

Leadership roles

Our team coaches and service delivery leaders support our travel consultants so they can be successful in their roles. We look for authentic leaders with working knowledge of GDS, who can inspire and advocate for their teams, achieve service goals, and impact our global traveler care strategy.

Travel team leader on phone

Travel Academy

Did you work in customer service but lack travel experience? Our Travel Academy may be right for you. It’s a 10-week paid program that trains you on corporate travel. If you’re a fast learner and tech-savvy, consider entering the program. Once you’ve successfully completed it, we’ll help you transition to a travel consultant.

Travel academy program

Support roles

Having the most expansive trip options for corporate travel means our colleagues need best-in-class support. Our help desk supports travel consultants with everything from vetting the best prices to booking hotels. Support roles are perfect for travel consultants who have a niche interest, enjoy being behind the scenes, or wish to expand their skill set.

Help desk support roles
colleagues chatting at Inter action Seattle

Everyone was very helpful and supportive since the first day I started. They made me feel like I’d been part of the team for a long time and gave me the confidence to develop myself.

Nate

Travel Consultant in León, Spain

Every day is different. It’s really exciting for me. I work with a brilliant, diverse global team who supports me with my growth and development.

Sue

Travel Consultant in Chicago, United States

Going above and beyond client expectations is a really rewarding part of the job. The team at Amex GBT is always upgrading workflows to better support our clients.

Danish

Team Coach in Gurgaon, India

We’ve got a fantastic support desk. If anything goes wrong, there’s always someone to ask who can help. I’m part of a really nice team. Everyone is lovely. I feel like I’m involved, like I’m appreciated!

Karen

Travel Consultant in Manchester, United Kingdom

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