The large scope of operations meant it needed true visibility into all the mines they own and operate in Australia. The company’s current TMC worked more off-line than online, creating inefficiencies with booking travel. In turn, employees weren’t getting the required level of service and management they needed. Since the main focus was Australia, they needed a TMC that could enhance travel management capabilities in that key geographical area.

The mining company now has high-level discounts and can book flexible fares in lower classes to cut costs. Over time, Amex GBT has fine-tuned automated mass booking solutions to solve for evolving needs. When a sudden change of aircraft was needed, employees booked and ticketed the change within an hour, saving them time and money. With Amex GBT, they’re able to address travel cost inefficiencies and focus on cost infrastructure improvements. For example, Amex GBT has identified ways to consolidate their contractors’ travel, extend discounted airline rates and automate mass booking process improvements to cover contractors. Booking costs are lower as a result.

• Access restricted flexible fares.

• Millions saved due to the ability to access deeper discount flexible fares.