Business travel now smarter and faster than ever
Last year, we announced the acquisition of KDS, the industry-leading global provider of integrated SaaS technology for travel management. By including KDS as part of the American Express Global Business Travel (GBT) family, we’ve created the first seamless end-to-end experience for the modern business traveller. We’re proud to be the first TMC to acquire an online booking tool and integrate it with our own platforms and processes, and are delighted that it will soon be released in Australia!
Using the best technology
This acquisition was a critically innovative step for GBT; the business travellers of today are a sophisticated group who know what they want from their online bookings – an attractive, simple user experience and interface that provides them with choice. So with a state-of-the art booking technology tool, we’re providing travellers with one less reason to book elsewhere.
This means that travel managers will gain more visibility into where and how their travellers are spending their travel budget, giving insights into opportunities to save, and leverage at the negotiating table with supplier contracted rates.
Plus, GBT offers one of the best, most robust inventories of suppliers that include everything from top airlines, major hotel chains and leading ground transport options. With this type of wide access to the suppliers they prefer, travellers will be more inclined to book in-policy. Our intuitive design also nudges travellers to the best choices for your business and our innovative door-to-door booking option – an industry first – makes hotel attachment straightforward.
With Neo™, travellers will experience an intuitive and intelligent user interface that allows them to book door-to-door travel or single segment trips in two simple steps. Travellers simply log in, enter their destination and schedule, receive their entire trip itinerary with air, lodging and car or rail included, and book. With a wealth of supplier options and mobile tools to book and manage trips on the go, GBT offers travellers greater convenience.
With Neo you experience:
- Content integration – all the content your travellers need
- Rules and policy integration – the ability to set your supplier rules easily and quickly
- Quote engine – an intelligent system that maximises the value of a trip
- Total cost of trip – the ability to view a holistic picture of actual and projected spend
- Mobile enablement – KDS Mobile allows travellers to book trips on the go, while the Amex GBT Mobile app helps them manage their itineraries in real-time
For more information on Neo please contact your Client General Manager.