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Epiroc’s safety-first approach to global travel
Achieving employee visibility, cost control, and enabling better planning in a global landscape

Industry

Mining and infrastructure manufacturing

Revenue

$36B

Travelers

18,056+

The Situation

Epiroc, a leading partner in mining and infrastructure equipment manufacturing, looked to improve global travel management for its international workforce.

The Solution

Epiroc collaborated with American Express Global Business Travel (Amex GBT) to develop a strategic global travel policy.

The Results

Epiroc now enjoys enhanced employee visibility and an effective way to keep travel costs in check.

Epiroc, a leading partner in mining and infrastructure equipment manufacturing, looked to improve global travel management for its international workforce. A disconnected approach to travel with fragmented data across their international network made it difficult to gain visibility of employees, meet environmental obligations, and control travel costs.

It’s not just nice words in a policy. We have a way of working with a solution that is able to support our team. There’s still a lot ahead of us, but I’m really pleased with where we’re at and where we’re heading.

Nadim Penser, SVP Brand & Communications, Human Resources and Safety, Health, Environment and Quality, Epiroc.

Epiroc collaborated with American Express Global Business Travel (Amex GBT) to develop a strategic global travel policy. A steering group of HR, finance, sustainability, and purchasing stakeholders created alignment with management needs. Amex GBT did an assessment, recommended policy standards and KPIs, and provided subject matter experts to develop and roll out policy.

Epiroc now enjoys enhanced employee visibility and an effective way to keep travel costs in check. Where before travel data was fragmented, employees now have consolidated data to strategize for environmental and fiscal goals and plan for future travel needs. With a solid travel policy and governance process, the program is actively expanding across its global network.

Results of October 2023:

• $1M in air spend and $1.6M in hotel spend leakage identified in the US.

• Global online booking adoption increased from 28% to 69%.

• US online adoption of the booking tool increased from 69% to 83%.

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